Privacy Policy

LEAD KINEX LLC ("LEAD KINEX," "we," "us," or "our") operates this website and provides customer-conversion services to local service businesses. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to visitors to this website and to individuals whose information is submitted to us through our forms or on behalf of our clients.

We may collect the following categories of information:

• Contact details you provide, such as first name, last name, email address, and phone number.
• Business information you provide, such as your business type and any message you include.
• Communications data, including records of text/SMS messages, emails, and inquiries submitted through our forms.
• Technical data, such as browser type, device type, pages visited, and approximate location derived from IP address.
• Information collected through cookies and similar technologies (see the Cookies section below).

We use the information we collect to:

• Respond to inquiries and schedule calls or appointments.
• Provide, configure, and support the LEAD KINEX services for our clients.
• Send service-related, marketing, and follow-up communications where appropriate consent has been given.
• Improve our website, services, and customer experience.
• Comply with legal obligations and enforce our terms.

We may contact you by email, phone, or text message in response to your inquiry or as part of providing our services. Where a message is marketing in nature, we send it only with your consent. You may opt out of marketing communications at any time using the unsubscribe link in an email or by replying STOP to a text message.

With your affirmative consent, we may send text (SMS) messages to the mobile number you provide. These may include service-related and marketing messages. SMS consent is collected through our official opt-in / chat widget, where provided — we do not infer or auto-apply consent, and consent is never pre-selected for you.

• Consent is not a condition of purchasing any product or service.
• Message frequency may vary.
• Message and data rates may apply.
• Reply STOP to opt out of text messages.
• Reply HELP for help.

Mobile information and SMS consent are not sold or shared with third parties for their own marketing or promotional purposes. We do not sell personal information. SMS consent and mobile information are used only to deliver the communications you have agreed to receive and to support our services.

You may withdraw SMS consent at any time by replying STOP to any message. Withdrawal will not affect the lawfulness of messages sent before withdrawal. See the Your Choices section below for additional options.

This website may use cookies and similar technologies to operate properly, remember preferences, and understand how visitors use the site. Analytics tools may collect aggregated, non-identifying usage data. You can control cookies through your browser settings; disabling them may affect some site functionality.

We work with trusted service providers — including CRM, communications, calendar, and automation platforms — to help us deliver our services. These providers process information on our behalf and under appropriate instructions. We do not sell your information to these providers, and they are obligated to protect it.

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we delete or anonymize the information where practical.

You have the right to:

• Request access to or a copy of the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal exceptions.
• Opt out of marketing communications at any time.
• Withdraw SMS consent at any time by replying STOP (this will not affect messages sent before withdrawal).

To exercise any of these rights, contact us at hello@leadkinex.com.

Our services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. We will post the updated version here with a revised date. Material changes will be communicated through our website or directly where appropriate.

For privacy questions or requests, contact LEAD KINEX LLC at hello@leadkinex.com or write to us at LEAD KINEX LLC, Flint, Michigan. See our Terms & Conditions for additional information.